Your Purr-chases Should Make YOU Purr!
I need your help funding the freedom fight for exotic cats and that's why this store exists. Your satisfaction is key to that success so please know that I will do everything I can, including a full refund if you are not happy with a purchase.
I do have one request though.
Every vendor uses different sizing charts and I really, really need you to actually measure yourself first and compare it to the size chart for that specific item BEFORE you place your order. Every item that has a size also has its own size chart attached.
If you usually wear a Large and just pick Large without checking your actual measurements against what that vendor deems is Large, then you are really hurting the effort to protect big cats by asking me to eat the cost of that mistake if the vendor's idea of Large doesn't fit you.
Shipping times are another thing that confuse a lot of people. Most of the tee shirts, hats, polos, etc., will ship in about 2 weeks. Most of the jewelry can take 2 months because you are skipping the middle man and getting the best prices. Please check your automated tracking codes that are emailed to you before contacting me to ask where your shipment is in the process.
Failure to order the right size, or check your tracking code ends up wasting your time, my time, and I have no way to recover the cost because the money raised in this store has to be kept separate from the money raised at BigCatRescue.biz since this site powers the legal fight for the cats while the other store funds the physical care of the cats.
I LOVE that you care enough about the cats to choose this site for your shopping pleasure and I will do all I can to ensure it is a grrrreat experience!
Carole Baskin, Founder and CEO of Big Cat Rescue 12802 Easy St Tampa, FL 33625 MakeADifference@BigCatRescue.org